INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, you will receive the same product that you see in the picture. We strive to ensure that our product images accurately represent the items you will receive.
Where can I view my sales receipt?
You can view your sales receipt in your account dashboard under the "Order History" section. Simply log in to your account, navigate to your order history, and you'll find your sales receipts there.
How can I return an item?
To return an item, please visit our Returns & Exchanges page for detailed instructions. Generally, you will need to fill out a return request form, package the item securely, and send it back to us within the specified return window.
Will you restock items indicated as “out of stock?”
Yes, we regularly restock items that are indicated as "out of stock." We aim to replenish our inventory to ensure that our customers have access to the products they desire. You can sign up for notifications to be alerted when an out-of-stock item becomes available again.
Where can I ship my order?
We offer shipping to most locations worldwide. During the checkout process, you will be prompted to enter your shipping address. We will then determine shipping options and costs based on your location. Please note that shipping restrictions may apply to certain regions.
INFORMATION ABOUT US
